Complete Customer Service
This formula offers the Client and final user
constant support from professional Service structures for every
kind of consultation, guaranteeing the best use of Ferrania's products
and systems. This formula includes:
- preventive maintenance of all equipment to assure maximum efficiency
from structures over time, with a schedule of maintenance visits
for each structure in accordance with the Client's needs based on
actual use of said equipment;
- telephone and on-site assistance from qualifed, experienced personnel
able to resolve any kind of problem;
- unlimited repair visits, including part substitution.
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Preventive Maintenance Program
This formula offers the possibility of scheduled
maintenance to keep unforeseen malfunctionings to a minimum and
subsequently to optimize the equipment's performance and image quality.
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Maintenance
On Demand
This formula allows for professional help from
technical personnel each and every time the need arises. |
Tailor-made
Program
This additional formula allows for an innovative
rapport with the Service department. This option allows the Client
to tailor-make a maintenance program based on the individual structure's
needs, whether public or private, and the characteristics of the equipment
that makes up the structure. |
